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New Era of Document Management
By Michael Scheibach, Executive Editor, BankNews
| | Smaller community banks, faced with the daunting challenge of keeping pace with technological advances, are the real beneficiaries of cloud-based solutions. Rather than investing in - and constantly replacing or upgrading - hardware and software maintained by an IT staff, banks now have the option of investing in subscription-based solutions that reside on cloud servers and, more important, offer expanded capabilities often with reduced overall cost. This translates into less money being spent on an IT infrastructure and more money being spent for business development. Read more>> |
Customer Experiences Must Improve, Forcing Banks to Re-Evaluate Their Business Models
| Capgemini and Efma has released the ninth annual World Retail Banking Report, which found that while bank customers citing a "positive customer experience" increased modestly by 7 percent globally from last year, customer retention is in flux. According to the Report's Customer Experience Index (CEI), which surveyed over 18,000 bank customers across 35 countries, 9 percent of customers are likely to leave their banks in the next six months, while 40 percent are unsure they'll stay long term. Read more>>
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Mobile Banking Customers Love Ease and Convenience, Yet Reliability and Security Concerns Remain
| An overwhelming majority (94 percent) of U.S. consumers say that banking on their mobile device is easy and more than three quarters (77 percent) feel it is convenient, but only 42 percent cite that it is reliable, according to a new study released by Infosys, a global leader in consulting, outsourcing and technology. Read more>>
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Register for Audio Conference
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Social Media: Do It Yourself or Outsource?
DATE: MAY 23
This informative training session will help you to figure out not only what the correct amount of time, resources, and effort are needed to meet your Social Media needs, but what to do if you decide you are better-served by outsourcing this increasingly-important function. Click here to register.
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Training Center Courses
| Sign up today for one of these training courses: Tellers, Loan Officiers, Trusts & Estates, Fraud Prevention, Staying in Compliance, Bank Certifications, Securities Licensing, Meeting Your HR Needs. To learn more, click here.
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Video: San Luis Valley Federal Bank
|  San Luis Valley Federal Bank, Alamosa, Colo., is FHLBank Topeka's 2012 Community Leader.
Click here to view video>>
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FOMC Maintains Stance on Monetary Policy
| Information received since the Federal Open Market Committee met in March suggests that the economy has been expanding moderately. Labor market conditions have improved in recent months; the unemployment rate has declined but remains elevated. Read more>>
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Community Bankers Hit The Hill During ICBA Washington Policy Summit
| Nearly 1,000 members of the community banking industry gathered in Washington for the Independent Community Bankers of America annual Washington Policy Summit. Community bankers from around the nation will meet with their members of Congress to discuss top issues that affect community banks and the customers they serve on Main Street. Read more>>
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Remote Deposit Capture Value Calculator
| Click here to see the potential savings with remote deposit capture.
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Spring and Annual State Bank Directories Now Available
| BankNews Media, one of the nation's leading publishers of state bank directories, is now accepting orders for the Spring 2012 Kansas and Missouri bank directories and the Texas Banking Red Book; the Summer 2012 New England Bank Directory; 2012 California Banking Gold Book; and 2012 directories for Maine, Missouri, Montana/Wyoming, the Mountain States, Nebraska and Oklahoma. Click here for ordering information>>
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