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ClairMail Mobile Banking: Proactive Actionable Alerts

ClairMail Mobile Banking is the next generation in mobile solutions for financial institutions. For the first time, ClairMail arms financial institutions with new capabilities to take command of customer interaction by applying proactive, actionable alerts and increasing touch points with their customers.

The ClairMail Mobile Banking solution:

  • Enables banks and their customers to maximize new levels of trust and loyalty.
  • Facilitates cross sell.
  • Drives measurable cost savings.
  • Delivers a new, powerful channel for customer touch and acquisition
  • Delivers a unified and simplified approach to mobile banking no matter the mobile device, carrier or back-end financial system.
  • Offers a complete suite of software, services and knowledge that speeds implementation and facilitates rapid adoption, thereby minimizing total cost of ownership.
  • Generates proactive, actionable alerts for improved account management, heightened fraud prevention and innovative mobile payments based on real-time and batch feeds directly from the financial institution, checks the data against customer alert preference settings and generates alerts if the solution determines that there is a specific action that can be taken by the customer.

ClairMail Mobile Banking with industry-leading proactive, actionable alerting functionality delivers an innovative solution that has resulted in banks seeing:

Deposit Advances: Eighty percent of banks that have deployed the ClairMail solution have realized advances in their deposit amounts.

Lower Cost of Ownership: A ClairMail client expanded its mobile services beyond retail banking by introducing a mobile alert service aimed at small businesses. This super-regional bank exceeded its annual target within the first three months of the product launch.

Strong Alerts Adoption: Some clients have seen more than 90 percent of their mobile banking customers registering for and receiving alerts.

Superior Overall Usage and Adoption: On average, bank customers conduct more than 12 mobile banking transactions every month, a number that is three times greater than any other solution. Moreover, some ClairMail clients have seen greater than 25 percent adoption by their online banking customers, far exceeding competitive offerings.

ClairMail
www.clairmail.com

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