FIS Innovative Outsourcing Solutions

In this challenging operating environment, community banks are under pressure to retain existing customers, build new relationships and fund growth-oriented initiatives without impacting service quality or increasing budgets. How can community banks implement new ideas to cut costs without impacting quality?

The answer – a rightshoring delivery model using FIS Innovative Outsourcing Solutions.

The solutions and services that community banks need now are quick, safe and inexpensive with near-term real benefits. It’s a good time for community banks and solutions providers to hit the re-set button in terms of all of the partnership possibilities – everything is up for discussion, including services that weren’t even on the docket for consideration in the past.

With more than 40 years of global market leadership in financial technology services, FIS understands the issues facing community banks today including their necessity to balance cost savings with keeping, customer-facing functions local. Introduced in early 2009, the FIS Innovative Outsourcing Solutions model allows each bank to find their custom outsourcing solution by choosing from a menu of “top 10” cost-savings options, including:

1 .Back office services
2. E-care
3. Business analysis
4. Collections
5. Chargeback processing
6. Fraud investigation and resolution
7. Development and support
8. Quality assurance and testing
9. Remote infrastructure management
10. IT outsourcing

Benefits include increased efficiencies, a stronger focus on core competencies and cost savings – up to 40 percent! By providing expertise, scale and award-winning resources, FIS’ rightshoring models give community banks the benefits of global resources without compromising their local advantage.

Fidelity National Information Services Inc.
www.fidelityinfoservices.com

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