ID Insight AlertDirector
ID Insight’s AlertDirector “platform-as-a-service” solution allows financial institutions to free themselves from the shackles of point solutions and whatever the next fraud type may be. AlertDirector does this by allowing clients to:
- Centralized Interface. Access all ID Insight solutions through one singular interface with no additional integration.
- Self-Service. Clients can customize and configure their data and score-based solutions to meet their very specific needs and make changes in seconds.
- Case Management. Manage all fraud related cases in one centralized portal to minimize having multiple systems and interfaces.
- Speed. React immediately to emerging fraud types and compliance needs through this already existing platform.
- Future. Gain immediate access to all new ID Insight services as they are made available.
AlertDirector is accessible by hundreds of community banks through a direct connection or through many of the country’s largest core processors.
Why It Deserves the Innovative Solutions Award:
- Break-through. Companies like SalesForce.com have impressed on us the notion of software-as-a-service. Platform-as-a-service is the next evolution and AlertDirector is leading the way.
- Business Impact. The typical cycle is for financial institutions to observe a fraud trend or compliance mandate and then begin the process of identifying and deploying a solution to solve for the problem. This can many times take months and months. In the meantime, institutions continue to observe the associated losses and impacts. With AlertDirector, clients can take immediate action, whatever the business problem.
- Operational Excellence. By having one central platform for managing fraud cases and having one central interface, financial institutions are able to significantly lower their overall cost and operational environment.
- Customer Service. Reacting faster to fraud and compliance issues, financial institutions are able to put more focus on the very few risky transactions and less on good customers. This allows financial institutions to better serve their good customers.
ID Insight
www.IDInsight.com



