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June 19, 2013
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Compliance: Taming the Social Media Frontier

Social media is the Wild West of consumer engagement. On one hand, word-of-mouth recommendations across social media channels are driving new business and helping community banks gain a more prominent reputation among larger banks. On the other hand, one bad customer experience, shared by the wrong person at the wrong time, can ignite a firestorm of negative attention.
Read more>>     

Entries Being Accepted for 2013 Green Leaf Award
Green Leaf 2013
The Green Leaf Award, sponsored by BankNews magazine, recognizes community financial institutions nationwide helping to improve their communities through cooperation and participation in programs and projects; and, at the same time, contributing to a better environment through policies, programs and technology. The Green Leaf Award is open to all community financial institutions. Read more>>
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OCC Publishes "A Common Sense Approach to Community Banking" 
The Office of the Comptroller of the Currency is publishing on its website a new booklet that shares the agency's perspective on the best practices that distinguish high-performing community banks. The booklet, "A Common Sense Approach to Community Banking," was previously distributed to national banks and federally chartered thrifts. Read more>>

Freddie Mac: Mortgage Rates on Six Week Streak Higher
Freddie Mac has released the results of its Primary Mortgage Market Survey, showing fixed mortgage rates climbing higher amid a solid employment report for May. Since beginning their climb last month, the 30-year fixed-rate mortgage has increased over half a percentage point. Regardless, mortgage rates are coming off their all-time record lows, which is helping to keep homebuyer affordability high. Read more>>
Register for Loan Officer Boot Camp
Boot Camp The "Loan Officer Boot Camp" training program includes eight audio mp3's, workbook and self-testing quizzes jam packed with the tools a great loan officer needs. This training program provides training for all skill levels, and even includes sales pitches and advanced calculations! Click here to register. 
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FDIC and CFPB Collaborate to Develop a Tool for Older Adults to Prevent Financial Exploitation
The FDIC and Consumer Financial Protection Bureau have launched a new financial resource tool, Money Smart for Older Adults, to help older adults and their caregivers prevent elder financial exploitation across the country.. Read more>>
Tier 1-Mo. Bank

The Independent Community Bankers of America has released a statement on a new report issued by the Consumer Financial Protection Bureau regarding overdraft services. Read more>>
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