Dec. 3 - Billtrust, a leader in customer-centric billing, has announced btConnect for eBanking, a new addition to the company's suite of btConnect accounts receivable automation services. btConnect for eBanking allows billers to expedite the bill delivery and payment process by enabling consumers to receive and pay their bills at their bank's bill pay site. This results in improved customer satisfaction, lower billing costs, and a higher percentage of electronic payments.
"btConnect for eBanking facilitates one of the fastest-growing channels for paying bills—the customer's own e-banking portal," said Flint Lane, Billtrust CEO and president. "As a customer centric service it is designed to improve how businesses transact with their customers. Even more, it eliminates paper, reduces labor and printing costs, and increases accuracy and efficiency."
btConnect for eBanking reaches thousands of the nation's banks, improving the experience for the bank's online billing customers. btConnect for eBanking provides a more convenient way to view and pay bills which results in accelerated payment velocity. When e-payments are made, electronic funds are typically available within 24 hours. The result is businesses receive settlement of their funds 4-7 days faster than with a paper check.
"Watchung Spring Water is a service-driven organization. It is important to us to meet the needs of our changing customer base in all aspects of how we service them," said Brian Tumulty, controller, Watchung Spring Water. "Billtrust's eBanking is a perfect fit for us. It makes it easier for our customers to do business with us, while also bringing efficiency to how we do business with them."
btConnect for eBanking is now available as a complete service as well as a la carte eBank presentment and payment options. To learn more about btConnect for eBanking visit http://billtrust.com/content/btconnect-ebank.
Headquartered in Hamilton N.J., Billtrust is a premier provider of outsourced, customer-centric billing solutions. The company's flagship product and service suite, called CompleteBilling, consists of paper, fax, e-mail and online billing (EBPP, EIPP). In addition, the company provides expert bill design, in-bill marketing services, and CustomerCare, an integrated online customer service tool. These comprehensive tools automate the billing process in ways that match customer preferences, enabling businesses to save money, increase productivity, improve cash flow, and seamlessly migrate to electronic delivery. For more information, visit Billtrust online at www.billtrust.com.