Remote deposit capture, an integral part of larger banks’ business offerings for several years, has become one of hottest technologies among community financial institutions seeking to retain customers and to become more competitive in the battle for new, more-demanding consumers and small businesses.
Although scanner-based RDC remains the primary choice for small and mid-sized businesses, mobile RDC, or mRDC, is expanding rapidly among small businesses and professional services seeking a means to deposit checks more efficiently. In addition, mRDC has become the main driver behind the continuing growth of mobile banking among consumers. As a result, community banks and credit unions are moving forward at a brisk pace to implement remote deposit.
Once this decision has been made, however, the next step is creating a checklist of considerations: delivery options; risk management and compliance; technology and operational requirements; vendor selection and due diligence; staff and customer training; marketing and promotion. Fortunately, a number of companies with RDC solutions also provide consulting services to help build a successful strategy that meets the specific needs of the financial institution. Here are a few such companies:
• CFC Technology — CFC (www.cfctechnology.com) offers a seamless, bundled RDC solution tailored to each FI’s requirements. The company’s managed-services approach includes merchant marketing, installation, insight and support. Its six-step approach includes a needs assessment, technology activation, merchant marketing, installation and support, asset management and information portal. CFC’s Mobile Deposit allows smartphone users to deposit checks 24x7, anytime, anywhere with a Wi-Fi, 3G or 4F connection.
• Cachet Financial Solutions — Flexibility and freedom are the keywords at Cachet (www.cachetfinancial.com), which offers commercial and consumer RDC solutions for Mac, PC and mobile. The company’s Mobile Check Capture allows customers to submit checks using camera-equipped smartphones or tablets. Its solution is Check 21-compliant and integrates with any systems that may already be in place.
• Mitek Systems Inc. — As more consumers and small businesses adopt mRDC, the need for a cost-effective, easy-to-use and secure solution becomes more important. Mitek (www.miteksystems.com) offers Mobile Deposit, which meets this need by enabling any distributed capture or corporate RDC solution with mobile RDC functionality while maintaining Check 21 compliance. Among the features are specialized OCR software for accurate MICR validation; multi-account capability; and front and rear check images verified in real-time during the user’s deposit session.
• TransCentra — TransCentra (www.transcentra.com) now offers an RDC solution via a software-as-a-service delivery model, which seamlessly integrates with the company’s Mobile Deposit and eCapture scanning solutions. Mobile Deposit allows customers to deposit checks using their smartphones. The eCapture solution allows multiple document types (such as checks, customer forms, check skirts and remittance documents) to be scanned together in one batch versus the traditional practice of separating each batch type prior to scanning.
• VSoft Corp. — VSoft (www.vsoftcorp.com) offers the Agile distributed capture solution, which addresses the capture, validation, processing and transmission of check images from any point of presentment. The company’s Agile Mobile Capture solution can be a standalone mobile capture application or can be integrated into a more robust mobile banking offering. Features include a consistent marketing strategy with certain account types (e.g., checkless checking); reporting for real-time memo posting similar to the deposits made over the teller line; and a simple, single-check deposit workflow.
If your institution is considering RDC, also take a look at the BankNews RDC Marketplace. Scroll over the Resources tab above on BankNews.com. This is a convenient way to find the companies with RDC solutions that meet your needs.
Michael Scheibach is executive editor of BankNews.
Copyright (c) December 2012 by BankNews Media