March 20 - SilverCloud, a SaaS technology company that empowers financial institutions to provide superior self-service across every channel, has announced that it has welcomed aboard 23 new contracts since November. These institutions have committed to reducing costs, driving efficiencies and providing their customers with an exceptional experience by way of effortless self-service. Many institutions are now using SilverCloud's BREEZE technology as an internal solution as well for improving operational efficiencies and reducing risk over their competitors.
“The dynamic nature of the software lends itself for this type of adoption at our institutions. They have experienced the value BREEZE has brought to their facility from a consumer facing perspective, and realize the significance of using it to help maximize their internal administrative functions," said Scott Cornell, CEO of SilverCloud.
Clients now powered by SilverCloud include:
“No one truly understands the complexities financial institutions face with maximizing the customer experience, and the challenges of managing and analyzing this type of data better than we do here at SilverCloud. The fact that the last few months have been so strong ultimately reflects our team’s passion to enhance our clients’ self-service experiences," added Mark Burgess, Support Director at SilverCloud.
About SilverCloud Inc.
SilverCloud Inc. (www.silvercloudinc.com) is a SaaS provider based in Portsmouth, N.H., that administers an easy-to-launch, unified customer service knowledge solution for the financial industry across all of their expanding channels. SilverCloud’s clients comprised of more than 300 banks and credit unions are more competitive online, and have reduced support costs – all through a simple monthly subscription.