Nov 6 - Jack Henry & Associates Inc. (NASDAQ: JKHY) is a provider of technology solutions and payment processing services primarily for the financial services industry. Its Jack Henry Banking division has moved all operations from its Lyndhurst, N.J., item processing center to one of the company's alternate processing facilities in Oklahoma City, Okla. The Lyndhurst center was rendered inoperable due to widespread flooding caused by Hurricane Sandy. More than 100 of Jack Henry & Associates' 1,300 core bank clients were impacted by the damaged IP center.
According to Tony Wormington, president of Jack Henry & Associates, "All banks entrusting their item processing to our Lyndhurst center were alerted immediately about the unavoidable damage and our decision to transfer processing to the Oklahoma City processing center. We have provided periodic updates as the transition progressed and item processing resumed. We immediately dispatched significant resources to other JHA processing centers to support the initial backlog and increase in transaction volume. We will continue to work through any remaining issues until every bank affected is fully recovered with no transaction backlog."
Terry McMullen, general manager of E-Services, said, "The impact of this unprecedented storm on our clients has the full attention and focus of Jack Henry & Associates' executives, management team and staff. We respect each bank's unique operating requirements and are working with them individually to ensure we are providing the level of support and service they expect during our collective recovery from this disaster. We will continue to provide regular updates to the affected banks and are working diligently to minimize the inherent inconvenience imposed on our bank clients and ultimately their customers by this unavoidable business interruption."
About Jack Henry Banking
Jack Henry Banking, a division of Jack Henry & Associates Inc., is a provider of integrated computer systems for banks ranging from community banks to mid-tier institutions. Jack Henry Banking currently serves more than 1,300 banks as a single source for integrated, enterprise-wide automation and as a single point of contact and support. Additional information is available at www.jackhenrybanking.com.
About Jack Henry & Associates Inc.
Jack Henry & Associates Inc. (NASDAQ: JKHY) is a provider of computer systems and electronic payment solutions primarily for financial services organizations. Its technology solutions serve more than 11,900 customers nationwide, and are marketed and supported through three primary brands. Jack Henry Banking supports banks ranging from community to mid-tier institutions with information processing solutions. Symitar is the leading provider of information processing solutions for credit unions of all sizes. ProfitStars provides best-of-breed solutions that enhance the performance of domestic and international financial institutions of all asset sizes and charters using any core processing system, as well as diverse corporate entities. Additional information is available at www.jackhenry.com.