Dec 17 - Online Resources Corporation (NASDAQ: ORCC), a provider of financial technology services, has announced its new Mobile Browser Bill Pay solution for businesses to respond to consumer demand to view, pay and suppress their paper bill from the mobile phones. ORCC’s new mobile browser is a quick and easy add-on to the biller’s existing payment system, enabling consumers to pay their bills with just a few taps on their mobile devices.
Increasing adoption of the smartphone, along with the explosion of apps on the iPhone and Android, are driving more and more consumers to use their mobile devices to manage their lives. Given this ongoing shift towards mobile, consumers are expecting to pay their bills anytime and anywhere. With the growing use and familiarity of mobile devices, consumers have come to expect an intuitive, convenient mobile payment experience when they navigate the web from their mobile phone. When viewing websites from their mobile phones, users quickly become frustrated with how long it takes to pinch to zoom payment websites that were created for desktop computers. ORCC’s Mobile Browser Bill Pay solution was designed with today’s demanding mobile consumer in mind.
With ORCC’s Mobile Browser Bill Pay solution, when the biller’s payment website is accessed from a mobile device, the browser solution detects whether the user is accessing the payment website via a desktop computer or a mobile device. If the latter, the customer is automatically routed to the biller’s new, mobile-optimized site. Customer satisfaction is enhanced when the awkward navigation of pinching and zooming in on a non-mobile website is eradicated and replaced with a mobile-friendly, easy-to-use payment experience. Additionally, by providing their consumers with an innovative mobile browser offering, billers reap the benefits of a positive brand interaction with the consumer.
“In today’s fast-paced, multi-device environment, consumers increasingly expect to pay their bills through a variety of channels and through the most convenient means,” said Janie West, chief marketing officer of ORCC. “Our new Mobile Browser Bill Pay helps billers deliver a great customer experience. Now, combined with ORCC’s other payment options, billers can deliver a user-friendly solution that allows their customers to better manage their bills through any payment channel, whether it’s mobile, web or telephone."
Mobile Browser Bill Pay makes it easy for billers to offer the convenient payment options their consumers are demanding. Mobile Browser Bill Pay integrates with Online Resources’ other payment choices of Web, IVR and CSR payments so consumers have a consistent payment history and billers get one administrative tool, posting file and bank deposit. Mobile Browser Bill Pay assures security with PCI compliance, encrypted data transmission and no financial or personal information stored on the phone.
About Online Resources Corporation
Online Resources Corporation (NASDAQ: ORCC) powers financial interactions between millions of consumers and the company’s financial institution and biller clients. Backed by its proprietary payments gateway that links banks directly with billers, the company provides web and phone-based financial services, electronic payments, and marketing services to drive consumer adoption. Founded in 1989, ORCC is the largest financial technology provider dedicated to the online channel. For more information, visit www.orcc.com.