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First Trade Launches New, Industry-Leading Digital Banking Platform

 

July 30 - First Trade Union Bank has launched its enhanced digital banking platform with new industry-leading Online Banking features, a new FT Mobile app for iOS and Android devices, and a public website built using responsive web design, www.ftub.com. The new platform provides expanded functionality, improved navigation, and delivers First Trade clients a consistent banking experience across all devices: computers, tablets and phones.

It is First Trade's latest in a long line of recent technology upgrades, including a revamped paperless online and mobile account opening system and FT Pay, the only LevelUp-powered bank-issued mobile payment app, which further solidifies First Trade as one of the industry's leaders in virtual banking.

The upgraded Online and Mobile Banking systems provide the ability for personal clients to easily monitor account activity, make funds transfers to accounts at First Trade and other banks, pay bills, deposit checks, view statements, contact Customer Service, apply for new accounts, text for balances and much more.

Also with this launch comes Mobile Banking for businesses. First Trade's corporate clients now have all the sophisticated treasury management features of Business Online Banking accessible from their mobile device with the FT Mobile app. This includes functionality such as wire transfers, check deposit and remittance processing, ACH services, positive pay, account reconciliation, and access to third party First Trade accounts like business credit cards and merchant services.

First Trade's public website, www.ftub.com , has also been redesigned. Using the responsive web design approach, the site scales dynamically depending on the device and presents all the same visual elements, functionality, and navigation optimized for screen size and viewing orientation.

"This project was all about continually improving the banking experience for our clients," commented Michael A. Butler, First Trade's President & CEO. "It's a reflection of our commitment to offering the most advanced, innovative technology that aligns with the preferences of both consumers and businesses for virtual banking. In order to make this large undertaking happen, we needed to rely on both our internal teams and external partners. We have a lot of creative talent within the organization, and it was important for us to partner with like-minded companies that would continue to innovate with us, both in the short-term and in the future."

The Bank partnered with Q2, a leading provider of secure virtual banking solutions for regional and community financial institutions, to launch the new Online and Mobile Banking systems and ProfitStars(R), a division of Jack Henry & Associates, Inc.(R), for the www.ftub.com website redesign.

The new FT Mobile apps can be downloaded from the App Store and Google Play, and the public site can be accessed at www.ftub.com .

About First Trade Union Bank
With assets over $702 million, First Trade Union Bank is an innovative, well-capitalized community bank offering a full complement of business and personal products and services. First Trade has a long-standing reputation for serving consumers, middle market, small businesses, unions, and government entities as its core clients. With a commitment to adopting the most advanced and secure technologies to provide greater flexibility and convenience, First Trade offers anytime/anywhere banking via mobile device, 24-hour ATM service, and remote deposit. Customers can readily access traditional, personalized branch banking at Banking Centers located in Massachusetts and New York. First Trade is a member of the Federal Deposit Insurance Corporation and is an Equal Housing/Equal Opportunity Lender. For further information, visit the Bank's website at www.ftub.com .

About Q2 Holdings, Inc.
Q2 is a leading provider of secure, cloud-based virtual banking solutions headquartered in Austin, Texas. Q2 enables regional and community financial institutions, or RCFIs, to deliver a robust suite of integrated virtual banking services and engage more effectively with their retail and commercial account holders who expect to bank anytime, anywhere and on any device. Q2's solutions are often the most frequent point of interaction between its RCFI customers and their account holders. As such, Q2 purpose-built its solutions to deliver a compelling, consistent user experience across digital channels and drive the success of its customers by extending their local brands, enabling improved account holder retention and creating incremental sales opportunities. To learn more about Q2, visit www.q2ebanking.com .

About ProfitStars
As a diverse, global division of Jack Henry & Associates, ProfitStars combines JHA's solid technology background with the latest breakthroughs in five performance-boosting solution groups -- financial performance, imaging and payments processing, information security and risk management, retail delivery, and online and mobile. Explore the power of ProfitStars-enhanced performance at www.profitstars.com .


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