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White Papers


Study Focuses on Poor Workforce Utilization

March 20 - As branch volumes continue to decline (more than 45 percent in the past 20 years, according to Financial Management Solutions Inc.'s recent Teller Line Study), banks remain challenged to...


TMG Releases Fraud-Prevention White Paper Series for Financial Institutions

Dec 12 - A new white paper issued by payments processor The Members Group shares tips on providing the best possible shopping experience for cardholders while also monitoring for card fraud during...


New Fiserv White Paper Recommends Financial Institutions Follow a Phased Roadmap to Offer More Robust Mobile Alerts

Nov. 11 - Fiserv, Inc., a leading global provider of financial services technology solutions, today released a white paper that offers financial institutions insight on how to...


ABA Survey: Popularity of Mobile Banking Jumps

Oct. 30 - A new survey by the American Bankers Association shows a sharp increase in the popularity of mobile banking, driven mainly by customers in the 18 to 34-year-old age group. The survey of...


20 Percent of Checking and Savings Direct Mail From Direct Banks

Oct. 14 - The recent recession caused dramatic changes to the banking industry. While those changes created challenging situations for industry players, it created opportunities for others. ...


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Submit your white papers to Toni Lapp, senior editor.