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Video Banking Offers Extension of Financial Services to New Locations

A number of financial institutions are turning to video banking technology to extend their services finds London-based RBR’s Teller Automation and Branch Technology 2019 report. This trend is particularly strong in rural areas, the research found.

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ATM Numbers Drop Globally as Demand for Cash Decreases

According to a brand-new report from London-based RBR, Global ATM Market and Forecasts to 2024, ATM numbers dropped in four of the five largest markets in 2018. More than half the world’s ATMs are found in just five countries; of these, China, the U.S., Japan and Brazil saw a decrease in ATMs, while growth slowed considerably in India. The number of ATMs installed worldwide fell by 1 percent in 2018, to 3.24 million.

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Majority of Individuals Who Don’t Bank Locally Cite Lack of Branches, ATMs

Among individuals who would not consider opening a checking account with a local financial institution, the top reason given (56 percent) is limited branch and ATM locations.

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Four Ways Biometrics Could Change the In-Branch Banking Experience

By Philippe Benitez

Biometric technologies are here to stay. That much is evident, thanks to consumers’ avid adoption of mobile devices and everyday applications that leverage fingerprint identification, facial recognition and other modalities that already extend into the mobile banking realm. As that tech diffuses into other parts of daily life and business, including airports, automobiles and commerce, it’s worth considering how it might transform bank branches, one of the last bastions left relatively untouched by the digital revolution.

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Smart ATM Deposit Gains Popularity with Banks and Customers

Banks are turning to automated deposit to reduce the cost of branch operations.

The number of ATMs that allow customers to make real-time cash deposits in continuing to increase, according to London-based RBR’s Global ATM Market and Forecasts to 2023 report. At the end of 2017, automated note deposit (also known as “smart” or “intelligent” deposit) was available at 1.2 million ATMs worldwide, up by 10 percent compared to a year earlier. The share of ATMs offering this service is also increasing, from 34 percent to 38 percent over the period. This includes both recyclers — machines that dispense the same notes that have been deposited — and less complex devices in which the deposit and dispense modules are completely separate.

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