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Digital Banking (Mobile/Online)

1 in 2 U.S. Consumers Will Conduct P2P by 2021

February 21 – The U.S. person-to-person (P2P) payment market in 2016 has experienced dramatic growth with almost $500 billion in P2P transactions from a bank, non-bank or money transmitter service. This market will experience further expansion over the next year, as the number of consumers conducting at least one digital P2P transaction in the past 12 months increased in 2016.

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Predictions for 2017: Regulatory Relief, Digital Disruptors and More

By Eric Crabtree

After what could emphatically be called a year of disruption for the world, which has carried into January, it is time to think ahead as to what the rest of 2017 has in store. Few industries have experienced as much change in the past year as financial services; however, changing customer expectations, disruptive technology, growing regulations and cybersecurity threats will all continue to evolve. Here are five trends and challenges that I believe will affect the world of banking in the next 12 months.

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Changing Consumer Saving Pattern

February 9 – Malauzai Software, a provider of mobile and Internet banking SmartApps™ for community financial institutions, released its latest “Monkey Insights, Digital Banking Usage” providing significant trends and usage within the internet and mobile banking arenas from more than 415 U.S. financial institutions.

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Identity Fraud Hits Record High

February 3 – The 2017 Identity Fraud Study released by Javelin Strategy & Research (@JavelinStrategy), reveals that the number of identity fraud victims increased by 16 percent (rising to 15.4 million U.S. consumers) in the last year, a record high since Javelin Strategy & Research began tracking identity fraud in 2003. The study found that despite the efforts of the industry, fraudsters successfully adapted to net two million more victims this year with the amount fraudsters took rising by nearly one billion dollars to $16 billion.

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PayPal Leads in Global Wallet Wars

January 30 – Global spend via mobile wallets is expected to rise by nearly 32 percent this year to $1.35 trillion, a new study from Juniper Research has found.

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Fifth Third Bank Offers Five Mobile Wallet Options

January 12 – Fifth Third offers customers the option to make credit and debit card payments via Apple Pay, Samsung Pay, MasterPass and the recently added Android Pay and Microsoft Wallet.

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Top 2017 Banking Trend Will Be Digital Momentum

December 21 – The major online and mobile banking replacement cycle that began in 2016 will gain significant momentum in 2017 as more financial institutions seek to stabilize and grow customer bases through an advanced, comprehensive digital banking strategy. This is the prediction of  D3 Banking, the leading innovator in data driven digital banking. (more…)

2016 Mobile Banking Research Study Released

December 14 – –Malauzai Software, a provider of mobile and Internet banking SmartApps™ for community financial institutions, has released its annual research depicting the mobile app usage of 8,004 financial institutions across the U.S.

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Evolving Technology Introducing New Threats in 2017

December 13 – -Trend Micro Incorporated, a global leader in cybersecurity solutions, has released its annual security predictions report, “The Next Tier – 8 Security Predictions for 2017.” The upcoming year will include an increased breadth and depth of attacks, with malicious threat actors differentiating their tactics to capitalize on the changing technology landscape.

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Popular Community Bank Continues to Unveil Digitally Enhanced Branches

December 8 – Popular Community Bank, a subsidiary of Popular, Inc., and one of the nation’s premier community banks, has announced the continuation of its Retail Network Transformation initiative with the newly digitally transformed Popular Community Bank branch in East Harlem, New York City.

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