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Bank and Credit Union Exam Survey Now Available

June 13 — Sageworks, a financial information company that provides lending, credit risk and portfolio risk solutions to banks and credit unions, announced the launch of the company’s biennial Bank and Credit Union Examination Survey, which is open to all U.S. banks and credit unions that undergo federal examinations.

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Study Compares How Consumers Establish Credit History

June 12 — A new study released by the Consumer Financial Protection Bureau found that the way consumers establish credit history can differ greatly based on economic background. Consumers in lower-income areas are more likely than those in higher-income areas to become credit visible due to negative records such as a debt in collection, the bureau reported. Conversely, consumers in higher-income areas are more likely than those in lower-income areas to establish credit history by using a credit card or relying on someone else. The study also found that the percentage of consumers transitioning to credit visibility due to student loans more than doubled in the last 10 years.

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Beige Book Indicates Continued Economic Expansion

June 5 —  Economies continued to expand throughout most of the Federal Reserve System at a modest or moderate pace from early April through late May, according to reports from the 12 district banks for the latest Beige Book. 

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Fed Finds Finances Improving Most for College-Educated Americans

May 22 —  The financial well-being of Americans overall in 2016 continued on a modest upward path, although the improvement was less pronounced for those with less education, according to the Federal Reserve Board’s latest report on the economic well-being of U.S. households.

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P2P Money Transfers to Drive Digital Payment Growth

A new study by Juniper Research has found the value of digital payments will approach $3.9 trillion this year, representing an increase of more than 14% on last year’s total. While the bulk of transaction value (55%) will be accounted for by online retail purchases for physical goods, P2P (Person to Person) money transfers will see the largest year-on-year net increase in value ($200 million).

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Digital, Branch, Drive-Through or ATM? Yes, Please! Say Bank Customers

As retail banks continue to brace for the digital future, branches are still having a significant effect on customer satisfaction across all customer age groups, according to the J.D. Power 2017 U.S. Retail Banking Satisfaction Study, just released.

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Five Essential Qualities For Banks in Today’s Digital and Cloud Environment

IBM has identified five essential qualities for banks seeking to thrive in today’s increasingly digital and cloud-first environment. Like many other industries, the established players in banking are constantly facing changes and new competition. These challenges stem primarily from on-the-cloud start-ups and agile FinTechs, a group of businesses that Moody’s Investor Service estimates as high as 4,000-strong worldwide and on the receiving end of $19 billion in venture capital funding.

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Non-Malware Attacks Pose More Risk Than Commodity Malware

Carbon Black, a provider of next-generation endpoint security, has announced the results of its latest research report, “Beyond the Hype,” which aggregates insight from more than 400 interviews with leading cybersecurity researchers who discussed non-malware attacks, artificial intelligence (AI) and machine learning (ML), among other topics.

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Artificial Intelligence Key to Creating a More-Human Customer Experience

In the next stage of artificial intelligence adoption, banks will use AI to help understand the intentions and emotions of customers and enable better interactions, according to a new report from Accenture.

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New Study Identifies Threats and Opportunities for Financial Institutions Within the Digital Banking Space

ath Power Consulting, a leading financial services research and strategy firm, has released of the fourth edition of The ath Power Consumer Digital Banking Study, a detailed assessment of digital banking usage, offerings, delivery methods, and customer experiences at financial institutions nationwide.

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