Company Name

Technology Solutions

Small Banks Capitalize on Mistakes Made in Early Automation Implementation

By Deanna Murray, DISYS Industry Insights Writer

June 7 — When major banks quickly jumped on the Robotics Process Automation bandwagon in early 2015, small, regional and community banks found themselves faced with trying to keep their customers happy in light of growing feature sets from larger institutions made possible to technological innovation powered by automation.


SmartKid Control App to Teach Teens and Tweens Responsible Spending

May 19 —  Malauzai Software, a provider of mobile and Internet banking SmartApps for community financial institutions, announced a partnership with Vantiv, a provider of payment processing services and related technology solutions for merchants and financial institutions of all sizes, to launch Family Manager: SmartKid Control. The Vantiv solution, powered by OnDot, will be incorporated into Malauzai’s mobile platform and can be accessed by SmartApp users.


Cyber Resilience: Make a Practice of Revisiting Assumptions

By Jeff Mansir

Over time and through experience, we have learned that cyber-attacks will happen, some will be successful, and the ability to recover from a successful attack is something that must be considered and addressed. Defensive measures should no longer realistically be expected to safeguard an information network alone. An attack will happen; what will you do when it does?


Leveraging Vendor Relationships to Foster In-Branch Innovation

By Frank Janezic

In its Retail Banking 2020 report1, PwC asserts that innovation will be the single most important factor driving sustainable top- and bottom-line growth in banking over the next five years. Another recent study shows that banks are making innovation a strategic priority and investing more to boost their innovation performance and counter threats from new players.  (more…)

Artificial Intelligence Key to Creating a More-Human Customer Experience

In the next stage of artificial intelligence adoption, banks will use AI to help understand the intentions and emotions of customers and enable better interactions, according to a new report from Accenture.


What Banks Can Learn from Social Media Apps

By David Lester

With technology advancing at an exponential rate, it seems as though most banks have fallen behind the curve when it comes to their mobile app capabilities and enticing a millennial audience. A generation that demands superior service, convenience and accessibility at their fingertips, millennials will follow where amenity leads and unfortunately simply having a mobile app will no longer suffice. So what exactly does the largest generation in the U.S. expect from its bank in terms of mobile technology? Here are a few features in high demand: (more…)

The Case for Cardless Cash

ATMs going beyond EMV compliance

By Michael Scheibach

The first phase in the U.S. transition to EMV dealt with the implementation of chip-and-PIN-enabled credit/debit cards and POS terminals. Now comes phase two: the upgrading of ATMs to EMV compliance by October 2017, just seven months away. Yet according to Visa’s Marc Cleven, only about 38-40 percent of ATMs are currently compliant. Cleven, Visa’s senior director of EMV implementation, spoke at the ATMIA U.S. Conference, held in Orlando, Fla.


Worldwide IT Spending Forecast to Sustain Growth of More Than 3% Through 2020

Worldwide revenues for information technology (IT) products and services are forecast to reach nearly $2.4 trillion in 2017, an increase of 3.5% over 2016. In a newly published update to the Worldwide Semiannual IT Spending Guide: Industry and Company Size, International Data Corporation (IDC) estimates that global IT spending will grow to nearly $2.65 trillion in 2020. This represents a compound annual growth rate (CAGR) of 3.3% for the 2015-2020 forecast period.


Cut to the Core

The next-generation technology awaits, but re-investing in your current core system might be a better move.

By Trent Fleming

In spite of the hold that the larger core vendors have on the community bank market, we have recently seen a handful of companies promoting “next-generation” core systems. Generally, their sales pitch involves explaining why your current legacy core system is not right for the future, and encouraging you to change.  There are at least two problems with this approach.


Paths to Prosperity

How three banks expand revenue streams: spanning borders, offering phone-charging stations, and focusing on intangibles.

By Susan Thomas Springer

What strategies kept banks successful in 2016? The paths to prosperity are as varied as the communities they serve. These three-high performing banks have stayed true to their roots while reaching new revenue streams by being innovative and harnessing technology.


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