by Tom Hagin
Q: It’s getting increasingly difficult to find and keep experienced staff to help manage our financial institution’s IT needs. It’s like a revolving door—seems like as soon as we’re comfortable with an employee, they leave for a better offer. As the COO, I’m then stuck with their IT duties in addition to my own. But I’m having trouble getting other senior management’s buy-in for outsourcing to a managed services provider. How can I convince them that an MSP is the way to go?