March 13 – EMVCo, the global technical body that manages the EMV® Specifications, has launched a seminar program that aims to educate and inform regional audiences on the EMV topics most relevant to them. The first event, which is scheduled to take place in Washington, D.C., on 4 May 2015, will provide an overview of EMV chip technology and EMVCo’s role in promoting the global interoperability of payment tokenization.
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March 12 – Cadence Bank, based in Houston, Texas, has announced enhancements to its digital platforms, including a more intuitive online and mobile banking platform and an improved website experience.
By Will Ferrell
Due in large part to the explosion in popularity of applications — or apps — that we download to our smartphones and tablets, app ratings are exploding in popularity. But what exactly is an app rating? Simply put, it’s a rating, based on user reviews, of apps that reside in either the iTunes or Google Play stores. While users can go to the iTunes and Google Play Stores of their own volition to provide app ratings, in many cases, if not most cases, they are prompted by the app itself provide a review. When an app has a lot of reviews, and/or a favorable ratings, it’s likely that the developers of that app have coded into the app a rate and review component; i.e., a message that pops up, typically after x number of logins or x type of interactions, that prompts a user to rate the app. If you indicate you are satisfied or loved the app, then you are prompted to either rate it, or you are directed to the app store to rate it.
February 12 – Sageworks, a financial information company and provider of risk management solutions, announced the launch of ALLL.com, a free, online resource for financial institution executives involved in the calculation of the allowance for loan and lease losses (ALLL). The site will serve as a best practices hub for banks and credit unions, as well a space for professionals to ask questions and get answers on the ALLL. Continue reading “New Site Helps Manage Allowance for Loan and Lease Losses Calculation” »
January 23 – Ally Bank, the direct bank subsidiary of Ally Financial Inc., has announced the launch of its redesigned online banking experience. Nearly one half of Ally Bank’s retail deposit customers use online banking, and the new platform provides them with a simpler, smarter way to manage their bank accounts, as well as new features most frequently requested by customers.
December 11 – Malauzai Software, a leader in mobile banking, has released its monthly Monkey Insights “little-data” report, the report where an overwhelming amount of big data surrounding mobile banking is broken up into digestible analytics factoids. The study highlights key trends in mobile banking usage based on November data for 245+ banks & credit unions, covering 4.5 million logins from 266,000 active mobile banking users.
By Robb Gaynor
Smartphones have transformed into more than just a means of communication as consumers become increasingly comfortable with their capabilities. One area in which this comfort has become most evident is in the dramatic growth of mobile banking usage — on average, 25 to 35 percent of a bank’s customer base actively uses the mobile channel. What started out as a way to quickly check balances has evolved into full-service banking via the mobile device. The available features and clear demand from consumers has even led some institutions, such as Moven and BankMobile, to launch as mobile-only banks.
October 27 – Criminals are fueling their assault on consumers’ checking and savings accounts with targeted data breaches and malware attacks, which are lucrative sources of account credentials and financial information. Their success was undeniable, as existing non‐card fraud (ENCF) nearly tripled from 2012 to 2013, and resulted in total loss of $5 billion. These incidents are facilitated by the proliferation of a variety of stolen consumer PII that can be used for account access.
October 23 – Malauzai Software, a leader in mobile banking, has released its monthly Monkey Insights “little-data” report, the report where an overwhelming amount of big data surrounding Mobile Banking is broken up into digestible analytics sets that we like to call “little data”. The study highlights key trends in mobile banking usage based on September data for 225+ banks & credit unions, covering 3.9 million logins from 250,000 active Mobile Banking users.
October 20 – The Consumer Financial Protection Bureau has finalized a rule to promote more effective privacy disclosures from financial institutions to their customers. The new rule, which was proposed in May, allows companies that limit their consumer data-sharing and meet other requirements to post their annual privacy notices online rather than delivering them individually.