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Plansmith Corp. Names Susan West President

August 28 — Plansmith Corp., a provider of software and educational services to community banks and credit unions across the nation, has promoted executive vice president Susan West to president and chief operating officer of the corporation. Founder Craig Hartman will continue to perform as CEO and chairman.

West has spent 38 years in the financial services industry, most recently serving as executive vice president for Plansmith. Many bankers know Ms. West as the instructor who introduced them to the concept of continuous planning and asset/liability management.


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