January 28 – FMSI, a leading workforce optimization solution provider for banks and credit unions, announced today Dort Federal Credit Union has adopted FMSI’s Omnix Lobby Tracker, Omnix Staff Scheduler, Omnix Interactive Dashboard and Omnix Performance Analytics solutions. The $610 million Michigan-based financial institution will use FMSI’s software to improve service levels and efficiencies across its seven retail branch locations. Continue reading “Credit Union Selects FMSI’s Omnix Lobby Tracker and Staff Scheduler to Improve Branch Service” »
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October 1 – FMSI, a leading workforce optimization solution provider for banks and credit unions, announced that WestStar Bank has adopted FMSI’s Omnix Staff Scheduler, Omnix Interactive Dashboard and Omnix Performance Analytics solutions. The $1 billion Texas State-based financial institution will use FMSI’s software to reduce staff downtime and improve efficiencies across its ten retail branch locations.
Jan 10 – Jeffery (Jeff) Bowden has joined the Illinois Bankers Association as senior banking advisor. Bowden, an Inverness, Ill., resident with more than 40 years of banking industry experience, will focus on serving IBA members and prospective members in the Greater Chicagoland Area.
May 8 – Comptroller of the Currency Thomas J. Curry has announced that Paul Nash will succeed John Walsh as senior deputy comptroller and chief of staff. Walsh has announced that he is retiring this summer.
April 6 – Centennial Bank announces the addition of two new bankers to its staff, including Amanda Donovan, assistant vice president, deposit operations; and Robert Holt, senior vice president, commercial lending.
Feb 13 – Centennial Bank, Denver, has announced the addition of three new members to its staff: Charles Holmes, David Mariea and Courtney Gimeno.
Feb 2 – The American Bankers Association has announced the promotion of five staff members to executive positions, reinforcing the association’s role as the industry’s champion for banks of all sizes, charters and business models.
There is a widely held misconception that post-Dodd-Frank compliance will require banks to spend a majority of their resources to uphold compliance. This commonly held belief is preventing many bankers from making the best long-term decisions for their institutions. Statistics compiled by the regulatory operations center at Continuity Control indicate that the average community bank is projected to spend $200,000 in 2012 on compliance costs alone. However, in actuality there is an inverse relationship between a bank’s compliance expenditures and its compliance performance. By effectively organizing programs and choosing modern technology, banks of any size can properly manage the changing regulatory landscape and increasing government oversight. It is possible to achieve the ultimate goal of completing more with fewer resources. While it seems paradoxical, you can do more by doing less.
Getting more performance out of existing staff is a challenge shared today by many bank executives. Comments range from “They claim to be over-worked yet I see people sitting around without anything to do” and “I need my people to cross-sell more” to “I need my people to refer customers to their partners in the bank” or “to take a leadership role.” If you have uttered similar sentiments, there is an answer.
June 6 – The Independent Community Bankers of America has announced the promotion of several members of its executive staff, including the promotions of Paul Merski, senior vice president and chief economist, to executive vice president, congressional relations and chief economist; Paul McGuire, senior vice president, national sales, to executive vice president, national sales and membership; Dan Clancy, senior vice president, services, to executive vice president, services; Chris Lorence, senior vice president, chief marketing officer, to executive vice president, chief marketing officer; and Dewite North, senior vice president, chief information officer, to executive vice president, chief information officer.