Search Results: Suppliers
August 24 — Golden Contract Coalition, an alliance that leverages the collective influence and consolidated buying power of large groups of community banks and credit unions to negotiate fair deals with incumbent core and IT vendors, announced that it has exceeded recruitment goals since its launch in late June.
July 27 – U.S. Bank and accounting software company Sage have announced a new partnership for the benefit of their mutual North American customers. The introduction of AP Optimizer™, built by the bank on the Sage Live accounting platform, marries practical, cost saving information – like the best time to pay bills and the best method for payment – with easy-to-execute action to help U.S. Bank’s business customers maximize cash flow. Users can act on the tool’s recommendations from any computer or mobile device.
July 20 – The EMV Migration Forum has been instrumental in the progress of the U.S. migration to EMV chip technology by providing a forum for essential cooperation and coordination across the whole payments ecosystem, including retailers, card issuers, networks, acquirers, processors, technology providers and industry associations. To provide expanded support for the payments ecosystem, the EMV Migration Forum has announced that it will change its name to the U.S. Payments Forum. The U.S. Payments Forum will continue to support the chip migration while also broadening its focus to other new and emerging payments technologies in the U.S.
By Bob Gibson
Despite the growing popularity of digital banking services, branch visits are still a vital part of the customer experience. This means that for many bank customers, the personal touch is as important as ever. In a November 2013 Accenture study, “A Critical Balancing Act: U.S. Retail Banking in the Digital Era,” nearly 78 percent of respondents reported that they expect to visit their bank branch just as often — or even more frequently — in five years’ time.
June 20 – Banks that continually disrupt or meet their target customer’s needs will attract and grow loyalty with customers, partners, and employees across the entire ecosystem. For line of business (LOB) and IT leaders looking to excel at delivering value through omni-experience as well as understand and cope with the challenges and opportunities of digital transformation (DX), IDC Financial Insights has published IDC MaturityScape: Omni-Experience Digital Transformation in Retail Banking (Doc #US40134716).
June 20 – As blockchain and distributed ledgers technology (DLT) gain momentum and attention, IDC Financial Insights unveiled two new reports to explore the specific impact on financial services firms:
June 8 – A recent study into the consumer credit card industry by marketing analytics agency Bug Insights has found that credit card customers are not loyal to their suppliers and huge gains could be made by financial institutions if they could correctly properly incentivize consumer switching. (more…)
May 31 – Businesses that want to win, serve and retain customers on digital platforms are increasingly turning to American IT firms who can get them to market faster with more effective customer engagement solutions than offshore providers, according to a new CapTech.