November 20 – Many smaller financial institutions struggle with how to apply enterprise risk management (ERM) principles consistently and effectively. To help banks with assets under $5 billion handle this challenge, Crowe Horwath LLP, one of the largest public accounting, consulting and technology firms in the U.S., developed a new toolkit, Crowe ERM Simplified.
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November 20 – Between 2014 and 2015, there was a 25 percent growth rate of financial institutions with consumer mobile banking apps, according to Malauzai Software, a provider of mobile and Internet banking SmartApps for community banks and credit unions. The growth rate was 29 percent for banks and 17 percent for credit unions. (more…)
November 20 – Mars National Bank opened a new branch office in Richland Township, Gibsonia, Pa., on Route 8, 5552 William Flynn Highway, 15044. The office opened November 16 and is next to the existing (now closed) Richland office. The new Richland office features state-of-the-art bank design. There is no teller line – customers are greeted and guided to a service area to meet their needs. The service area includes “pods” for transactions, meeting rooms for privacy and also self-serve convenience boxes, a new concept which lets customers access boxes with biometric security. Any of the universal bankers staffing the office can help any customer to speed the time spent at the bank.
November 18 – The Human Rights Campaign Foundation, the nation’s largest lesbian, gay, bisexual, and transgender civil rights organization, has released the 2016 Corporate Equality Index, an annual report assessing LGBT inclusion in major companies and law firms across the nation. Banking/financial services is one of the highest-performing sectors in the index, with an average score of 90, said Deena Fidas, director of the workplace equality program. (more…)
November 17 – The pressure is on for small banks to get bigger. At least that seems to be the message reading between the lines of Bank Director’s 2016 Bank M&A Survey: sixty-seven percent of executives and board members responding saw a need to gain more scale to compete in today’s marketplace. Sixty-two percent of these respondents also see a more favorable climate for bank mergers and acquisitions, hinting at a more active market for 2016. (more…)
November 16 – Banks can address an additional US$380 billion market in annual revenues by targeting micro-enterprises and bringing unbanked and underbanked adults into the formal financial system, according to a new report produced jointly by Accenture (NYSE:ACN), through Accenture Development Partnerships, and CARE International UK, a leading humanitarian organization fighting global poverty.
November 13 – Cardholders are 22 percent more likely to be very-to-extremely satisfied with their bank if they have received an instantly issued debit card instead of a card sent by mail, according to a new Javelin study sponsored by Entrust Datacard. The study also found that cardholders who receive their card instantly in a branch often start using it immediately, accruing between $0.50 to $0.77 in additional interchange revenue for their bank during the first month.
November 13 -Customer Communications Group, (CCG) the full-service loyalty and marketing agency, shares four ways financial services marketers can earn the loyalty of the Millennial generation.
November 16 – In July 2015, Community Bank reached $300 million in Shareholders’ Equity for the first time in the history of the Bank. To celebrate this achievement the Bank will be donating 300 meals to homeless veterans through the Vet Hunters Project.
November 16 – nCino, a leader in cloud banking, has announced that $1.6 billion First National Bank of Santa Fe (First National) has selected its Bank Operating System to standardize its commercial lending processes and boost the bank’s overall customer experience.