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Over the past year cloud computing has quickly gone from a “wait and see” to “wait and die” proposition for corporate America. Forrester Research recently estimated that global spending on cloud...

If your bank or credit union is still asking traditional challenge questions for its online or mobile log-in (e.g., “What is your mother’s maiden name?”), you are becoming increasingly vulnerable to...

First National of the Gulf Coast was started with the idea that it wanted to be paperless, not only for efficiency but also as part of its legacy as an institution and corporate citizen. The Naples,...

Consumers are not a homogenous group, which means that banking is not a one-size-fits-all service. For that reason, consumer segmentation — and developing a deeper understanding of the needs of those...

Traditional rewards programs are now threatened as the Durbin Amendment will significantly limit the interchange fees charged by banks — fees that have historically funded the majority of existing...

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