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Monthly Archives: October 2018

Consumer Confidence Continues Upward Slant

October 31 — The Conference Board Consumer Confidence Index increased again in October, following a modest improvement in September. The Index now stands at 137.9 (1985=100), up from 135.3 in September. The Present Situation Index – based on consumers’ assessment of current business and labor market conditions – improved from 169.4 to 172.8. The Expectations Index – based on consumers’ short-term outlook for income, business and labor market conditions – increased from 112.5 last month to 114.6 this month.

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Most Bankers Expect to Use Third-Party Vendors, Advisors for CECL

October 30 — A majority of bankers expect their financial institutions to use third-party vendors or a combination of advisors and third-party vendors to help them implement the Current Expected Credit Loss model, or CECL, according to an informal poll released by Sageworks and MST.

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Your Small Business Customers May Not Be Feeling the Love

October 30 — Despite widespread economic and business optimism among small business owners, many are feeling underappreciated by their banks. According to the J.D. Power 2018 U.S. Small Business Banking Satisfaction Study, only 37 percent of small business banking customers said their bank appreciated their business and less than a third (32 percent) felt their bank understands their business.

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Bank M&A Activity Spiked During Q3

October 29 — Integrated Legacy Solutions, a Birmingham, Ala.-based provider of technology for image and data migrations and conversions for financial institutions, recently released its quarterly overview of bank merger and acquisition data for the third quarter of 2018. With a total of 74 bank M&A deals closing in the quarter, the time-frame saw a 42 percent increase from the same quarter in 2017, as well as a 14 percent increase from Q1 and Q2 of this year.

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Should You Respond to that Negative Yelp Review?

October 29 — A new study from San Francisco-based Uberall Inc. suggests you should. According to the results of its Customer Review Report, over half of consumers surveyed (65 percent) believe brands should respond to customer reviews.

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