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Alaina Webster

Phishing, Vishing and Smishing

Social engineering is the latest trend in cyberthreats.

By Alaina Webster, Managing Editor

Is the title for this column a quote from a Dr. Seuss book? No. But you’d be forgiven for making that assumption. None of those words (except for “and”) even looks like an actual word, certainly not one you’d find in a professional publication. They’re all real, though, and all types of social engineering fraud your institution could be facing soon.

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To Hack or Be Hacked

That may be the question.

By Alaina Webster, Managing Editor

“Hacker” is something of a dirty word, striking fear into the hearts of many executives, particularly in the financial industry. In today’s cultural climate, there are few things more damaging to banks than a data breach. Still, it’s undeniable that some hackers possess legitimate skills — and perhaps banks shouldn’t be wasting that talent.

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Perception vs. Reality: Rural America Remains Unaware of the Scope of the Opioid Crisis in Its Communities

By Alaina Webster, Managing Editor

Since opioids were introduced in the mid-1990s, misuse and abuse has skyrocketed. An article by Keyes et al. published in the American Journal of Public Health in February 2014 found that overdose deaths from opioids had quadrupled since 1999. In 2007, such deaths outnumbered those involving heroin and cocaine combined. By 2010, the article stated, 2.4 million Americans had begun nonmedical prescription opioid use, equivalent to 6,600 new people each day. The same year, the amount of prescription opioids sold could have provided every U.S. adult a 5 milligram dose of hydrocodone every 4 hours for 1 month.

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Nebraska Builds Next Generation of Bankers, Tackles Financial Literacy

By Bill Poquette, Editor-in-Chief, and Alaina Webster, Managing Editor

A year ago at its annual convention, the Nebraska Bankers Association unveiled the results of a months-long study by Chicago-based consulting firm Financial Shares Corp. aimed at charting the group’s strategy as it strives to meet the changing needs of its members. Since then, the organization has focused on challenges such as the lack of rural housing stock, engagement with young bankers, banking’s image in the communities it serves, and financial literacy.

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Is AI Customer-Approved?

By Alaina Webster, Managing Editor

Begin a conversation about technology, and you’ll immediately hear that artificial intelligence will be driving banks in the near future. From chatbot companies, to the fintechs that help integrate the chatbots into core and legacy systems, a push is being made to establish AI as not only useful but inevitable. Phrases like “Banks MUST” and “Consumers EXPECT” are tossed about with abandon (sometimes even in this magazine). But is AI inevitable, and do customers really expect it?

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