Alaina Webster

Hard Core: A Lack of Options for Processing Systems Continues to Frustrate

By Alaina Webster, Managing Editor

By far, the most interesting session I attended at the recent American Bankers Association conference in San Diego was “Addressing Core System Challenges.” During the hour-long session, a panel of five bankers, moderated by ABA’s Senior Vice President Christopher McClinton, discussed the intent of a newly convened ABA committee to address core system frustrations faced by community and mid-sized banks.


Flex Your Authority

Millennials respond to leadership that meets them on their turf.

By Alaina Webster, Managing Editor

“One of the most important features is people who flex to their team,” says Jessica Nollett, discussing effective leadership, particularly for millennials.


Stemming the Student Debt Crisis

Private student loans could benefit students and banks.

By Alaina Webster

There’s a reason the current student debt conundrum in the U.S. is often referred to as a “crisis.” According to data from the Washington, D.C.-based Consumer Bankers Association, student loan debt has risen from $600 billion in 2008 to $1.5 trillion in 2018. Moreover, the New York Fed found that one in five borrowers in repayment is seriously delinquent or has defaulted on their student loans, and a recent chart from Raddon Research Insights shows that millennials who are shouldering student loan debt have higher levels of credit card and consumer loan debt but lower levels of real estate loan principle and lower deposit balances.


Bowman’s Debut

ABA’s Community Bankers Conference in San Diego

By Alaina Webster

American Bankers Association President and CEO Rob Nichols opened the first General Session of the 2019 ABA Conference for Community Bankers by outlining several key issues facing financial institutions as well as ABA’s policy goals for the coming year.


Vendor Management Is Risk Management

Just because you outsource it, you’re still responsible for it. — Terry Ammons

By Alaina Webster

At a time when more and more financial institutions are outsourcing pieces of their operations, good vendor management has become crucial to success. From improving the bottom line to staying in the good graces of regulators, staying on top of vendor services and understanding the vulnerabilities they present is a key challenge.

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