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Michael Scheibach

Technology Through the Years

A final look back at banking innovation.

By Michael Scheibach

“Conestoga Bank, headquartered in Chester Springs, Pa., is introducing mobile remote deposit capture, or mRDC: the ability to use a smartphone to photograph a check and deposit it directly into your bank account.”

This was the opening sentence of my Technology Focus column eight years ago. Mobile RDC was quite new at that point, with many banks hesitant to implement the technology because of potential risks of duplicate deposits. Today, mRDC has become an essential offering critical for retaining current customers and obtaining a new generation of digital-first customers. According to a survey by RemoteDepositCapture.com, 95 percent of banks now believe mRDC benefits outweigh the costs and risks.

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Cybercrime: A Continual Threat

Despite gains, cybersecurity remains critical.

By Michael Scheibach, Contributing Editor

Some 12 billion records are expected to be compromised globally by cybercriminals this year. That’s a pretty incredible number. Now try this: In 2023, just five years away, more than 33 billion records will be stolen — an increase of 175 percent. As if that’s not bad enough, more than 50 percent of data breaches in 2023 will occur in the United States. The reason? Consumer and corporate data are maintained by a wide range of institutions with disparate safeguards and regulations, making it easier for cybercriminals to exploit systemic weaknesses. So says Juniper Research in its new report, “The Future of Cybercrime & Security.”

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Mobile Payments: Are We There Yet?

It’s happening, and banks need to be prepared.

By Michael Scheibach, Contributing Editor 

My apologies if you’ve heard this before. Mobile payments — aka mobile money, mobile commerce, mobile wallet, contactless payments — seem to have finally passed the tipping point, according to Juniper Research. Its report, “Mobile Wallets: Service Provider Analysis, Market Opportunities & Forecasts 2018-2022,” predicts that next year, 2.1 billion consumers worldwide will make a mobile payment or send money. That’s nearly 30 percent more than the 1.6 billion consumers in 2017.

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High-Tech, High-Touch Loans

It’s time to streamline small-business lending.

By Michael Scheibach, Contributing Editor

A small-business owner needs a loan. This requires a visit to the bank during business hours to meet with a loan officer and complete a paper-based loan application form. Before being approved, however, the application must be reviewed, which might take a day or more. Rather than wait, the owner decides to pursue an alternative lender that offers faster loan processing — even though the terms are not as attractive as the bank’s.

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Cashless Society

Is the United States ready?

By Michael Scheibach, Contributing Editor

As we approach the transformational year of 2020, another trend promising to change how all financial transactions are conducted is gaining strength. Very simply, it’s a “cashless society,” defined as a society in which digital cash replaces banknotes and coins. A new study from Juniper Research, in fact, forecasts that consumer spending on digital commerce will reach $14.7 trillion by 2022, up by 60 percent on last year’s figure of $9.2 trillion.

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