Customer Relations

Bank Unveils Financial Education Program to Serve Individuals with Diverse Abilities

April 3 — Mt. Laurel, N.J.-based TD Bank is launching Adaptive Financial Education, a program that offers a variety of on-site seminars as well as online, interactive tools, tutorials and games to help empower individuals with diverse abilities and their caregivers navigate the financial lives more independently and successfully. The program is part of the bank’s Financial Literacy Month initiatives.


Fiserv White Paper: Consumer Perspective Drives Mobile Payments Strategy

April 3 — Brookfield, Wis.-based Fiserv, a financial services technology solutions provider, has published a white paper outlining how financial institutions can build a mobile payments strategy that drives consumer engagement, laying the foundation for future growth. The main focus of the paper states that “Understanding consumer interactions across four pillars of mobile payments informs a purposeful plan for financial institutions.”


FWA’s Back2Business Is Back in Business

March 26 — The Financial Women’s Association, an organization whose stated mission is “To Accelerate the Leadership and Success of Women across the financial community in all industries, by advancing careers, fostering alliances and preparing the current and next generation of professionals,” has announced that next installment of it’s Back2Business return-to-work program. The initiative seeks to offer individuals an opportunity to restart their careers and transition back to a professional life in financial services after leaving the work force for reasons such as providing childcare, eldercare or military service.


Florida Bank Offers Checkless Checking for Underserved

March 23 — Headquartered in Maitland, Fla., Axiom Bank recently began offering AxiomGo, an all digital, checkless checking account designed for people in search of an alternative to prepaid cards and traditional checking. Seeking to give full mobile banking capabilities to underserved consumers, the bank partnered with Austin, Texas-based tech company, Malauzai, to design a mobile app that provides users with a dynamic, bilingual mobile banking option.


Massachusetts Bank Announces Small Business Competition

March 21 — Rockland Trust Bank, Hanover, Mass., will hold a competition for small businesses, offering entrants the chance to win cash prizes to help take their enterprises to the next level. The winner of the “Small Business, Big Dreams” competition will receive $10,000 while two runners-up will receive $1,000 each.


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