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Digital Banking (Mobile/Online) - Page 2

2023 Will See B2B Cross-Border Transactions Reach 14 Billion

Driven by the introduction of blockchain-based payment networks, business-to-business cross-border transactions are expected to hit 14 billion in 2023, rising from 13.5 billion in 2019, a 7 percent increase.

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Consumers More Willing to Change Banks

The way people bank and the financial services they value most have changed significantly in recent years, and new research from Oakland, Calif.-based Marqeta, a global modern card issuing platform, indicates that even more dramatic change can be expected in banking going forward.

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Bots Can Boost Banks’ Efficiency — But Watch for Pitfalls

Robotic process automation offers many benefits for financial institutions, but you need to prepare before you jump in.

By Jason Chorlins and Roberto Valdez

Robotic process automation (RPA) is quickly being adopted in the banking industry, trickling down from the biggest players to community banks and online-only startups whose customers may not have traditional accounts. Before you dive in, gain a better understanding of the many ways bots are being used in banking, the future potential, and the implementation considerations you shouldn’t overlook.

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The Intersection of Banking and Identity Theft Restoration

By Donna Parent

In a recent 60 Minutes interview, Jay Powell, Chair of the Federal Reserve, stated that cyber risk is the largest threat to the Fed and to financial institutions throughout the U.S. It’s not difficult to understand why. Today’s digital age, paired with the ongoing development of new technologies, have provided a breeding ground for cybercriminals to capitalize upon, across physical and mobile devices.

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Discover’s Credit Card Mobile App, Website Rank Highest in Customer Satisfaction

Discover’s credit card mobile app, as well as its website, Discover.com, received top marks in customer satisfaction among U.S. credit card companies, according to the U.S. Credit Card Mobile App Satisfaction Studyand the U.S. Online Credit Card Satisfaction Study recently conducted by J.D. Power. The app received 890 points out of a possible 1,000, outpacing the industry average by 18 points, and Discover.com received 885 points out of the possible 1,000, putting if 22 points ahead of industry average.

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