Management & Operations

Small Business Optimism Continues, but Labor Market Remains Tight

November 4 — According to recent research from both Wells Fargo and Bank of America, small businesses are booming. The latest Wells Fargo/Gallup Small Business Index found that optimism among small business owners jumped significantly last quarter, reaching in overall index score of 129 — 11 points higher than the previous quarter’s score of 118 and the highest in the survey’s 15-year history. Fall’s 2018 Bank of America Business Advantage Small Business Owner Report shows that most entrepreneurs anticipate year-over-year revenue growth, and many indicated plans to hire and expand in 2019. However, B of A’s report also found that while business owners are pleased with the direction of the economy, finding qualified talent to fill open positions is still a challenge.


Deposit, Loan Growth and Customer Acquisition Are Top 2019 Challenges for Banks

November 28 — In its most recent quarterly Banking Outlook research study, Chicago-based BAI unveiled three top challenges facing banks of all sizes in 2019: deposit growth, loan growth and new customer acquisition.


One Year Later: Cybersecurity Practices Shift After the Equifax Breach

The headline-making Equifax data breach in 2017 prompted many financial services companies to take a long, hard look at their data vulnerabilities.

By Troy M. La Huis, CAMS, and David R. McKnight, CISSP

November 26 — Given the spate of major data breaches in recent years, you’d be forgiven if you’d forgotten about the incident involving Equifax that occurred just over a year ago. But nearly 150 million people were affected in that breach, which was just one more example of how companies must adapt to a changing world.


Policing Patterns: How User Behavior Impacts Banking Security

By Ryan Zlockie

Consumers are bringing change to banks.

Once seen as just a collection of local branches, banks are embracing new, digital touchpoints to satisfy evolving customer demands. According to a recent report, more than half of all U.S. consumers prefer an omnichannel experience when banking. But as consumer touchpoints continue to expand, such as the advent of mobile peer-to-peer services, a new question is poised to emerge. How can you maintain high security standards while also meeting needs of modern consumers?


Unveiling the Windows 10 Myth

By Mark D. Smith

November 20 — Not very long ago, financial institutions (FIs) completed their final ATM upgrades to Windows 7 with a sigh of relief. Now just a few short years later, FIs are facing another costly and time-consuming upgrade to Windows 10 by January 14, 2020 or face the same security risks they did with the Window 7 migration – no updates, no patches, no technical support, PCI non-compliance, increased operating costs, possible performance issues and more.

With a growing threat of malware and cyberattacks, no FI can afford to do without the necessary security updates which are vital to secure ATM operations.


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