Payments Focus |


Payments Focus

Cashless Society

Is the United States ready?

By Michael Scheibach, Contributing Editor

As we approach the transformational year of 2020, another trend promising to change how all financial transactions are conducted is gaining strength. Very simply, it’s a “cashless society,” defined as a society in which digital cash replaces banknotes and coins. A new study from Juniper Research, in fact, forecasts that consumer spending on digital commerce will reach $14.7 trillion by 2022, up by 60 percent on last year’s figure of $9.2 trillion.


Omnichannel: The Future of Payments

Mastering a single view of the merchant is the key.

By Michael Scheibach, Contributing Editor

Everyone understands that the payments landscape is changing . . . and changing rapidly. What may be overlooked, however, is the necessity for banks not only to understand the technologies underlying this landscape but also to alter their operations and focus to better serve their business customers, especially merchants. In other words, it is becoming increasingly important that banks provide their merchants with more efficient, secure and streamlined payment services.


Mobile Payments on the Move

Technologies are now in sync with consumer demand.

By Michael Scheibach, Contributing Editor

“Mobile payments will continue to grow in 2018 as they are a perfect product for the times,” writes industry analyst Michael Brown. “Given the rise of cryptocurrencies and the ever-growing shift toward a paperless society, mobile payments fit perfectly into both the present day and whatever financial future one might imagine.”


The 2018 Payments Technology Checklist – Five to Follow

March 2 — With a new year comes new resolutions, disruptors and trends. This will especially ring true in the payments space, which boasts one of the biggest growth markets in the world — fintech. Research estimates that global fintech solution usage is currently at 33 percent and is expected to increase to 52 percent in 2018. As the business world hangs up their calendars for 2018, Dave Yohe, VP of Marketing at BillingTree looks at five key technology developments shaking up some key markets in 2018.


The Outside In Approach

Banks should enhance the customer digital experience for continued success.

By Michael Scheibach

Banking innovation is becoming increasingly essential as more and more consumers — from baby boomers to millennials to Generation X — raise their expectations for a seamless and agile customer journey conducted anywhere on any device at any time. A recent survey by DBR Research, for example, placed “removing friction from the customer journey” as the No. 1 trend in 2018.


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