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Payments Focus

Omnichannel: The Future of Payments

Mastering a single view of the merchant is the key.

By Michael Scheibach, Contributing Editor

Everyone understands that the payments landscape is changing . . . and changing rapidly. What may be overlooked, however, is the necessity for banks not only to understand the technologies underlying this landscape but also to alter their operations and focus to better serve their business customers, especially merchants. In other words, it is becoming increasingly important that banks provide their merchants with more efficient, secure and streamlined payment services.

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Mobile Payments on the Move

Technologies are now in sync with consumer demand.

By Michael Scheibach, Contributing Editor

“Mobile payments will continue to grow in 2018 as they are a perfect product for the times,” writes industry analyst Michael Brown. “Given the rise of cryptocurrencies and the ever-growing shift toward a paperless society, mobile payments fit perfectly into both the present day and whatever financial future one might imagine.”

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The 2018 Payments Technology Checklist – Five to Follow

March 2 — With a new year comes new resolutions, disruptors and trends. This will especially ring true in the payments space, which boasts one of the biggest growth markets in the world — fintech. Research estimates that global fintech solution usage is currently at 33 percent and is expected to increase to 52 percent in 2018. As the business world hangs up their calendars for 2018, Dave Yohe, VP of Marketing at BillingTree looks at five key technology developments shaking up some key markets in 2018.

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The Outside In Approach

Banks should enhance the customer digital experience for continued success.

By Michael Scheibach

Banking innovation is becoming increasingly essential as more and more consumers — from baby boomers to millennials to Generation X — raise their expectations for a seamless and agile customer journey conducted anywhere on any device at any time. A recent survey by DBR Research, for example, placed “removing friction from the customer journey” as the No. 1 trend in 2018.

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Fraud-Free Mobile Commerce

Solution eliminates impact of fraudulent transactions.

By Michael Scheibach

 

Seventy percent of U.S. mobile users will make a mobile payment this year, according to TechCrunch; Business Insider estimates that mobile payments will be nearly $200 billion in 2018; and Edelman Financial reports that some 200,000 U.S. retailers now accept mobile payments.

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